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Store Policies

FREE Shipping
Gift Box
Guarantee
Return Policy
Privacy statement
Pricing
Payment
Delivery Times
Contact Us


FREE Shipping

Shipping is free with all orders in the USA. We ship UPS to street addresses only. Your package will be shipped UPS Ground and will usually arrive within 5 business days depending on location. Other shipping options are available at your expense. They are as follows,

Three Day Select $19.00
2 Day Air $28.00
Next Day Air $45.00

To help protect your ring shipment we:

   -Insure and register all items for their complete value and supply you with a tracking number via email.

   -We require a signature upon delivery.

   -If there is any delivery/shipping problem we get involved with the shipper on your behalf.

  

Gift Box

All rings are shipped in jewelry boxes suitable for gift giving.

Guarantee

We guarantee when you order from ARingThing.com that your ring is made to the highest quality possible in jewelry design, materials, and production processes.

Return Policy

Upon receiving your ring from ARingThing.com if you are not completely satisfied with it for any reason, you may return it to us for a refund or exchange. To qualify for a return or exchange the following guidelines must be adhered to.

  1. The ring must be returned to us within 14 days after you receive it. It will need to be returned with all original shipping documents, packaging, and paperwork.
  2. The ring may not show signs of wear. It must be undamaged and in salable condition. Any ring that shows signs of wear or damage will not qualify for an exchange or return.
  3. It may not have been altered in any way. Some examples would be sizing or engraving.
  4. You will need to contact us by email or phone to receive a return authorization number. The return authorization number needs to be written on the outside of the returning package. Packages returning without this number will not be accepted.
  5. Merchandise can be returned via UPS, or USPS. Packages must be insured for the value of the ring. Please keep your receipt. We are not responsible for returned merchandise that is lost.
  6. There is no restocking fee except on custom orders were a 25% restocking fee will be applied before a refund or exchange is given.
  7. Once the ring is received and checked for its condition a refund will be issued to the credit card it was charged to. All shipping charges related to the order will be deducted for the return credit. Credit will be made within 10 days of receipt and verification of merchandise.

Privacy statement

We are concerned about online privacy and security. We put in place privacy guarantees that will give you a secure feeling when ordering from ARingThing.com. Any ordering information we receive is entered into a secure server and no customer information is stored on our web site. We never share, rent, or sell any of our clients' personal or financial information with any person or company. If you have questions or concerns about privacy issues, please contact us by email at art@ARingThing.com.

Pricing

Rings are priced for women in sizes 6-7 and men in sizes 10-11. Larger sizes may add a slight additional cost.  Prices are subject to change based upon current metal market conditions.

Payment

Payments may be made by Visa, MasterCard, American Express, Discover or Paypal.  All payments will be processed via our Paypal account to ensure the highest levels of security.  This also means that we do not collect your credit card number on our server.  You do NOT need to become a Paypal member to use the Paypal secure payment system. Sales tax will be applied only to orders shipped to a California address. Any sales tax will be shown during the check out process.

Delivery Times

Generally, rings are hand made in our studio to your exact size when an order is placed. Most rings will ship from our studio in 5-10 business days. Rings that are made of platinum, have a platinum component, or have extensive hand diamond setting may require a slightly longer period. This could be from 3-5 weeks. We hope this will not cause you any inconvenience.  We will send you an email with the estimated shipping date of your order after we receive your payment.

Contact Us

You may contact us by email at art@ARingThing.com

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A Ring Thing
465 Stony Point Rd #142  Santa Rosa, CA 95401-5969

Email: art@aringthing.com
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